Communicating effectively with a student who comes to you who feels he or she has been bullied:
Actively listen to the student and show the child that his or her concerns are being heard.
Make the student feel that his or her thoughts, ideas, and feelings really matter.
The message they are giving you is clear and you understand as a teacher or staff what is really going on. Talk through the situation so the student feels secure and safe.
Reassure the student he or she has done the right thing by coming to an adult and that you will follow up with the appropriate people.